FriendlyNotifications sends SMS, WhatsApp and email on behalf of your business, to customers you have already served and who gave you permission to contact them.
Three types, and nothing else. This is not a bulk advertising platform, and businesses cannot compose free-form campaigns.
A few months after a job is completed, the customer receives a greeting from the business letting them know it is still available to help. The business chooses the interval.
On the customer's birthday, if the business has that date on file and the customer gave permission.
Christmas, New Year and other holidays for the business's country. Each business chooses which ones to enable.
A few messages per person per year: typically between two and five. There are no daily or weekly sends. Message and data rates may apply.
Every SMS carries opt-out instructions. The sender is always the business you know, not us.
No message is sent unless the person gave prior express permission. This is how it works:
If your business already works with us, this is where you manage everything: your customers, the jobs you completed for them, the messages about to go out, and this month usage.
Add, correct and remove them. Name, phone, email and date of birth. Each record carries its own permission, channel by channel.
Record a job and mark it complete. On completion the system schedules the follow-up message on its own, for however many months you chose.
See what is scheduled before it goes out and cancel it if you need to, review what was sent with its real delivery status, and see what was skipped and why.
Billable units used this month, how much of the quota is left, and the breakdown by channel. Invoices are issued by Friendly System Group LLC.
Accounts are opened by Friendly System Group LLC; there is no self sign-up. If your business does not have one yet, get in touch. soporte@friendlynotifications.net
Every message is sent by a business to its own customers. FriendlyNotifications is the tool that business uses: we have no end customers of our own and we send nothing on our own behalf.
The business is the controller of its customers' data. FriendlyNotifications processes it solely on that business's instructions and for the purposes described here.